Purdue Service Portal (TDX) Resources

Team Dynamix, commonly referred to as TDX, replaced Footprints as the service request system used by Employment and Purchasing Operation Centers across the West Lafayette campus on May 1. Resources supporting this the TDX tool an be found on this page.

Cutover Details: Footprints to Purdue Service Portal (TDX)

The Purdue Service Portal launched on May 1.

Users who currently submit requests to a center specific email address can continue to do so but are encouraged to access the portal (links below) to take advantage of the improved functionality of the new forms. Regardless of the submission method, customers can access the portal to view current tickets and check status. Historical ticketing documentation will remain accessible by center staff for reference. 

Video tutorials for accessing the system, submitting a service request and checking status can be found below.

Purdue Service Portal

Purchasing and Employment Center customers can submit service requests using online forms. The forms are designed to capture all information needed to start work but center staff will follow up with customers if additional information is needed. Current live forms can be accessed through the appropriate Purchasing or Employment Services link below.

Purdue Service Portal (TDX) User Resources

The PU Service Portal Requestor User Guide provides step by step instructions for several Portal functions.

Campus customers and center staff can find helpful answers to Frequently Asked Questions

in the FAQ’s for Customers document.