Qualtrics Accessibility

Qualtrics surveys created under the Purdue brand must comply with the Web Content Accessibility Guidelines (WCAG) 2.1 AA Standards to ensure that all users have an equal experience. You may not use any Non-Accessible questions when creating a public survey under the Purdue brand.

Qualtrics Check Accessibility Tool

Purdue Qualtrics users are individually responsible for creating and maintaining accessible surveys. To ensure that your survey meets WCAG 2.1 AA Standards, please utilize the Qualtrics Check Accessibility Tool before publishing your survey.

List of Accessible Questions

• Descriptive text
• Multiple choice (all types)
• Net promoter® score
• Text entry (all types)
• Form field
• Rank order (only text box, graphic, and radio buttons)
• Side by side
• Constant sum (only choices, a.k.a text entry)
• Drill down
• Timing (the auto advance option is not accessible)
• Meta info
• Captcha verification (V2)
• File upload

List of Non-Accessible Questions

• Matrix
• Rank order (Drag and drop and select box)
• Constant sum (sliders and bars)
• Pick, group, and rank
• Hot spot
• Heat map
• Graphic slider
• Signature
• Slider
• Highlight
• Video response
• Org hierarchy (EX)

Best Practices when Creating a Survey

• Do not use Non-Accessible questions
• Follow the Qualtrics Accessibility guide
• Include a descriptive title
• Number all questions
• Enable option to show Export Tags (show question numbers)
• Utilize Previous/Next/Submit buttons
• Add text to images
• Ensure embedded media also meets guidelines
• Avoid timed questions
• Ensure that colors and fonts meet WGAC standards (the Accessibility Checker does not evaluate the look and feel of a survey)
• Provide contact information (email, phone, etc.) for survey respondents to use if they encounter any accessibility issues while taking the survey
• Activate New Survey Taking Experience

Qualtrics Accessibility Resources

Commitment to Accessible Products - Overview of Accessibility in Qualtrics

New Survey Taking Experience - Guide for making a new survey that is mobile-friendly, easy to use, and accessible for respondents