No-Show Policy
- An empty space in class means that another participant is being kept from joining the class.
- Participants will be charged for any pre-booked sessions that are "late cancelled" or are "no show".
- Participants who fail to cancel their registration at least 60 minutes before the start of class or do not show up, will have their account and access to the CoRec suspended until they pay the $5 no-show fee at the Member Services desk at the CoRec.
Follow these steps to cancel a reservation:
- Step 1: Login to the RecWell Member Portal.
- Step 2: Click your picture in the top right-hand corner, then select "Profile".
- Step 3: Under your profile picture and ID number, select "Profile Registrations"
- Step 4: Find the class you want to cancel under upcoming tab and select the three dots (right-hand side) within the class you want to cancel and click "Cancel Registration".
- Step 5: Find the class you want to cancel and select the three dots (right-hand side) and click "Cancel Registration".
- Step 6: On the confirmation page, click "Confirm".
Please plan to arrive 5-10 minutes prior to start of class to guarantee entry. At 2 minutes prior to the start of class, your spot may be given away to participants that are present. Entry will not be permitted after class has started. If you have questions or concerns, please email groupx@purdue.edu.
If you need to cancel your registration, the time allotted to cancel is 60 minutes prior to the start of class. If you fail to cancel, or show to your registered class time, you will be assessed a suspension and a $5 no-show fee.
*For additional help with cancelling your reservation, watch this video on how to cancel your registration!.
