IT Resources
Making Requests
Service is provided during normal Purdue University business hours by staff who are remote and onsite.
- 8am-5pm, Monday - Friday (excluding University holidays)
- Support requests should be made
- By requesting assistance
- By emailing it@purdue.edu
- In case of an emergency by leaving a message on our helpline, 494-4488
IT Knowledge Base
- Adobe licenses
- Apple federation
- Creating SSH keys
- LSOFT (Campus email list management)
- Microsoft multi-factor authentication:
- Onboarding guide
- Purchasing
- Purdue calendar feed
- Service level guidelines
- SharePoint login instructions/troubleshooting