Human Resources reminds West Lafayette employees of new SupportLinc EAP

As announced in the recent Purdue Today article, the SupportLinc employee assistance program (EAP) is now available for benefits-eligible faculty and staff on the West Lafayette campus and their dependents covered on a Purdue health plan. The variety of resources and tools available via SupportLinc aligns the program with both the behavioral health pillar and the work-life integration pillar of Purdue’s Healthy Boiler Program.

To get started using SupportLinc, call 888-881-5462 or log in to the SupportLinc website or eConnect mobile app (available in the App Store and on Google Play) with username purdue.

Program overview

SupportLinc is a confidential resource that helps individuals deal with life’s challenges and the demands that come with integrating home and work. Through a variety of methods (phone, email, text, etc.), employees can access confidential, professional counseling as well as expert referrals to address a wide array of personal and work-related concerns, such as:

• Anger management.
• Anxiety.
• Depression.
• Grief and loss.
• Marriage and relationship problems.
• Stress.
• Substance abuse.
• Work-related pressures.

SupportLinc Dashboard  

Among the many resources available via the SupportLinc website, the “Dashboard” provides access to these features within the program:

• Animo – SupportLinc’s personalized digital resource that strengthens mental health and overall well-being through a dynamic series of self-directed modules.
• Contact – Provides the various ways to contact SupportLinc:
  • Phone – Reach a licensed counselor by phone 24/7/365.
  • Video counseling.
  • Textcoach – Exchange text messages, voicenotes and resources Monday through Friday with a licensed counselor through the mobile and desktop app.
  • Animo – Digital resource.
  • Email.
  • Request information.
  • Mobile app – Offers program support and resources including live chat with a licensed counselor and expert, searchable content.
  • Navigator – Via Navigator, users complete a short survey and receive personalized guidance for accessing program support and resources.
• Healthy Boiler – Links to the Purdue Healthy Boiler website.
• MH First Aid Toolkit – Resource that teaches employees how to identify and support a coworker who may be experiencing a mental health or substance abuse concern.
• Mindfulness Toolkit – Offers articles, tip sheets and audio lessons on mindfulness and its benefits.
• Monthly Feature – Each month, SupportLinc features a mental-health-related topic and provides a short video and information on how SupportLinc can help with that topic. July’s Monthly Feature is “Caregiver Stress.” Past monthly features are also accessible.
• My Program – Outlines a wide array of personal and work-related concerns with which the SupportLinc program can assist.
• Orientation Video –Describes the key features of SupportLinc EAP.
• Resilience Toolkit –Provides resources to help reduce stress and boost resilience.
• Savings Center – A discount shopping program that provides real-life savings on real life needs, such as travel, tuition, child care, groceries, schools supplies and more.
• TextCoach – Also known as “text therapy,” allows users to exchange text messages, voicenotes and resources Monday through Friday with a licensed counselor through the mobile and desktop app.
• Wellbeing Place – Blog that provides articles, tips and more to help improve overall well-being.

SupportLinc also provides expert referrals, resources and consultations:

• Legal consultation.
• Financial expertise.
• Convenience resources – referrals for child care, elder care, home repair, housing needs, education, pet care, adoption and more.

More information

• Visit Purdue’s SupportLinc webpage.
• Contact Human Resources at 765-494-2222, toll-free at 877-725-0222 or via email at hr@purdue.edu.

ADDITIONAL MENTAL HEALTH RESOURCES

To assist faculty and staff

Review the “Mental Health Resources” webpage for a variety of available resources for faculty and staff, including EAP resources for all Purdue campuses.

To assist students

Faculty and staff, who work with students or have a student at home, can direct students to the resources below for behavioral health assistance. Note: LiveHealth Online Psychology and LiveHealth Online Psychiatry services are also available to Purdue students who are covered on a Purdue health plan. Mental health visits through LiveHealth Online are covered at 100 percent on the Purdue student health plan.  

Office of the Dean of Students

• Continuous Network of Support
• Services and information
• Presentations and trainings
• Student of Concern reporting link

Counseling and Psychological Services (CAPS)

• Therapy services at CAPS
• Self-help resources
• Group therapy
• CAPS YouTube channel
• NAMI On Campus – A free, virtual support group on campus.
• Thriving Campus – Service that provides students a way to search for mental health providers in many areas, locally and across the country.
• WellTrack – Interactive, self-help therapy app.