Research Foundation News

July 22, 2021

Human Resources reminds West Lafayette employees of new SupportLinc EAP

Healthy Boiler graphic

As announced in the recent Purdue Today article, the SupportLinc employee assistance program (EAP) is now available for benefits-eligible faculty and staff on the West Lafayette campus and their dependents covered on a Purdue health plan. The variety of resources and tools available via SupportLinc aligns the program with both the behavioral health pillar and the work-life integration pillar of Purdue’s Healthy Boiler Program.

To get started using SupportLinc, call 888-881-5462 or log in to the SupportLinc website or eConnect mobile app (available in the App Store and on Google Play) with username purdue.

Program overview

SupportLinc is a confidential resource that helps individuals deal with life’s challenges and the demands that come with integrating home and work. Through a variety of methods (phone, email, text, etc.), employees can access confidential, professional counseling as well as expert referrals to address a wide array of personal and work-related concerns, such as:

  • Anger management.
  • Anxiety.
  • Depression.
  • Grief and loss.
  • Marriage and relationship problems.
  • Stress.
  • Substance abuse.
  • Work-related pressures.

SupportLinc Dashboard  

Among the many resources available via the SupportLinc website, the “Dashboard” provides access to these features within the program:

  • Animo – SupportLinc’s personalized digital resource that strengthens mental health and overall well-being through a dynamic series of self-directed modules.
  • Contact – Provides the various ways to contact SupportLinc:
    • Phone – Reach a licensed counselor by phone 24/7/365.
    • Video counseling.
    • Textcoach – Exchange text messages, voicenotes and resources Monday through Friday with a licensed counselor through the mobile and desktop app.
    • Animo – Digital resource.
    • Email.
    • Request information.
    • Mobile app – Offers program support and resources including live chat with a licensed counselor and expert, searchable content.
    • Navigator – Via Navigator, users complete a short survey and receive personalized guidance for accessing program support and resources.
  • Healthy Boiler – Links to the Purdue Healthy Boiler website.
  • MH First Aid Toolkit – Resource that teaches employees how to identify and support a coworker who may be experiencing a mental health or substance abuse concern.
  • Mindfulness Toolkit – Offers articles, tip sheets and audio lessons on mindfulness and its benefits.
  • Monthly Feature – Each month, SupportLinc features a mental-health-related topic and provides a short video and information on how SupportLinc can help with that topic. July’s Monthly Feature is “Caregiver Stress.” Past monthly features are also accessible.
  • My Program – Outlines a wide array of personal and work-related concerns with which the SupportLinc program can assist.
  • Orientation Video –Describes the key features of SupportLinc EAP.
  • Resilience Toolkit –Provides resources to help reduce stress and boost resilience.
  • Savings Center – A discount shopping program that provides real-life savings on real life needs, such as travel, tuition, child care, groceries, schools supplies and more.
  • TextCoach – Also known as “text therapy,” allows users to exchange text messages, voicenotes and resources Monday through Friday with a licensed counselor through the mobile and desktop app.
  • Wellbeing Place – Blog that provides articles, tips and more to help improve overall well-being.

SupportLinc also provides expert referrals, resources and consultations:

  • Legal consultation.
  • Financial expertise.
  • Convenience resources – referrals for child care, elder care, home repair, housing needs, education, pet care, adoption and more.

More information



To assist faculty and staff

Review the “Mental Health Resources” webpage for a variety of available resources for faculty and staff, including EAP resources for all Purdue campuses.

To assist students

Faculty and staff, who work with students or have a student at home, can direct students to the resources below for behavioral health assistance. Note: LiveHealth Online Psychology and LiveHealth Online Psychiatry services are also available to Purdue students who are covered on a Purdue health plan. Mental health visits through LiveHealth Online are covered at 100 percent on the Purdue student health plan.  

Office of the Dean of Students

Counseling and Psychological Services (CAPS)

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