Contact Us
Still have questions or concerns? We understand. Check out our FAQs and review some ways you can get in contact with us.
View Terms and Conditions of Financial Aid and Frequently Asked Questions
The Division of Financial Aid is here to guide you and answer your questions wherever you are in your education journey.
If you would like to request a DFA representative at your event on or off campus, please complete our Outreach Request Form.
Note: The Division of Financial Aid will be closed for the semester break starting Wednesday, December 24, 2025, through Friday, January 2, 2026. No in-office, phone, or online staff counseling services will be available during that time.
In-Person Visit
West Lafayette:
Stewart Center, Room G18
128 Memorial Mall Drive
West Lafayette, IN 47907
Monday–Friday, 10:00 a.m.–5:00 p.m. ET
First-come, first-served basis. No appointment is necessary.
Indianapolis:
Purdue One Stop
Innovation Hall, Room IO289
625 West Michigan Street
Indianapolis, IN 46202
Monday–Friday, 9:00 a.m.–5:00 p.m. ET
First-come, first-served basis. No appointment is necessary.
You may contact us via email at facontact@purdue.edu.
Please include your name and PUID.
Phone
Phone: 765-494-5050
Fax: 765-494-6707
Our call center is open Monday–Friday from 8:00 a.m. to 5:00 p.m. ET.