Contact Us

Still have questions or concerns? We understand. Check out our FAQs and review some ways you can get in contact with us.

View Terms and Conditions of Financial Aid and Frequently Asked Questions

FAQ

The Division of Financial Aid is here to guide you and answer your questions wherever you are in your education journey.

In-Person Visit

West Lafayette:
128 Memorial Mall Drive
Stewart Center, Room G18
West Lafayette, IN 47907

Monday–Friday, 10:00 a.m.–5:00 p.m. ET
First-come, first-served basis. No appointment is necessary. 

Indianapolis:
Purdue One Stop
Innovation Hall, Room IO289
625 West Michigan Street
Indianapolis, IN 46202

Monday–Friday, 9:00 a.m.–5:00 p.m. ET
First-come, first-served basis. No appointment is necessary. 

Email 

Phone 

Our call center is open Monday–Friday from 8:00 a.m. to 5:00 p.m. ET.

ACCESSIBILITY STATEMENT

The Division of Financial Aid (DFA) is committed to ensuring that our services are accessible to participants with disabilities. Accommodations include, but are not limited to:

  • ASL interpreting
  • CART (Communication Access Realtime Translation)
  • Alternative format materials (e.g., braille, large font).
  • 711 ….…………….…………… TTY/VOICE/VCO/ASCII
    800-435-8590 ……………… Spanish
    877-743-8231 ……………… Speech-to-Speech
    800-676-3777 ……………… Customer Service
    888-269-7477………………. CapTel Customer Service
    800-743-3333 ……………… TTY/VOICE/VCO/ASCII