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Online Graduate Program Launch Process

4. Execution & Implementation (Months 5-12)

(All times are approximate. This timeline represents the best case scenario.)

  • Week 23-52+
    Course Development

    Steps:

    • Initial Planning (1-2 Weeks)
    • Course Planning/Design (5 Weeks)
    • Course Development (6 Weeks)
    • Course Finalization (1 Week)
    • Course Review & Revisions (2 Weeks)
    • Maintenance Mode (Ongoing)

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  • Week 19-52+
    Marketing

    Steps:

    1. Department will decide if they will use a 3rd party vendor for their marketing initiatives.
    2. A marketing strategy will be created considering the target audience, market positioning, and channels they will use.
    3. The marketing team will develop and execute a marketing plan with the approval of the department.

    Questions to Consider:

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  • Week 32-52+
    Student Recruitment

    Steps:

    1. Department will decide if they want to use a 3rd party vendor to recruit and help admit students into the program.
    2. A recruitment plan will be put in place. Recruiters will work closely with the marketing team and the program lead to make sure there is consistency in the message being sent out.

    Questions to Consider:

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  • Week 32-52+
    Applications & Admissions

    Steps:

    1. Once the degree has been approved, the Graduate School admissions team will build the application into SLATE.
    2. Student
      1. Completes and submits application and supporting documents.
    3. Graduate School
      1. Receives application and supporting documents.
    4. Academic Department
      1. Sees application in the query bin in SLATE.
      2. Reviews application and supporting documents.
      3. Accepts or denies the candidate.
      4. Decision is sent to the Graduate school, they are notified.
    5. Graduate School
      1. Receives decision from academic department.
      2. Processes decision.
      3. Sends admittance letter to student.
    6. Student
      1. Receives admittance letter.
      2. Chooses to accept Purdue University.

    Questions to Consider:

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  • Week 32-52+
    Student Registration

    Steps:

    Departments will work with Purdue Online to help students register to their respective courses choosing one of three methods per program.

    1. Department provides a list of students and a defined list of courses to PO for entering into Banner.
      1. PO is provided with CRN, or PO requests CRN creation per department instruction.
      2. PO collects authorization to register on the student’s behalf from each student at the beginning of their degree program for the life of the program.
      3. PO communicates with the department or directly to the students if there are registration holds that prevent registration.
      4. PO adds the appropriate financial and student attributes to the student’s file.
      5. PO adds the CRNs for registration.
      6. PO emails registration confirmation email with payment and deadline information.
      7. PO reviews registration reports checking for accuracy.
      8. PO reviews financial reports to confirm assessment accuracy.
    2. Department provides a list of students and a list of courses offered for the term.
      1. PO is provided with CRN, or PO requests CRN creation per department instruction.
      2. PO populates the secure registration request website for students to log in using career account password and chooses the courses for the term.
      3. The student authorizes PO to register the courses on their behalf.
      4. PO communicates with the department, or directly to the students, if there are registration holds that prevent registration.
      5. PO adds the appropriate financial and student attributes to the student’s file.
      6. PO adds the CRNs for registration.
      7. PO emails registration confirmation email with payment and deadline information.
      8. PO reviews registration reports checking for accuracy.
    3. Department provides CEC campus CRN information directly to the student for the student to self-register.

    Questions to Consider:

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  • Week 32-52+
    Student & Program Support

    Steps:

    1. Department will decide if they want to use a 3rd party vendor to provide student support.
    2. Processes will be put in place, with the help of Purdue Online (PO), to provide students with the following services:
      1. PO administrators ensure that PO-supported programs and courses are appropriately represented on the PO website and other campus venues.
      2. PO support staff provide front-line customer services to support learners in PO-administered programs, including answering questions by phone and by email regarding payment, admission, course issues, technical issues, grades, etc.
      3. PO administrators provide regular registration and financial reports to client units.
      4. PO staff enroll students into classes and programs in Banner (credit) and PREMIS (noncredit).
      5. PO business staff provide financial support with revenue and expense management.
      6. PO administrators coordinate with client organizations to develop memos of understanding for discounted rates to corporate or organizational partners.
      7. On request, PO staff can coordinate logistics for on-campus activities such as meeting rooms, hotel reservations, meals and refreshments, transportation, parking, etc.
    3. Communicate instructions to remove registration holds.

    Questions to Consider:

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