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Verbal De-escalation

Verbal De-escalation is a two-hour presentation. The course objective is to teach skills that may help attendees learn to remain calm and react more effectively when confronted with anger, while trying to reduce the chance of escalation to physical aggression. It includes interactive exercises involving body language/posturing and empathetic verbal language.

Upcoming online sessions:

May 22 (Wed): 9:30 - 11:30 a.m.

*These are all duplicate sessions, so please only register for one.

This program is offered online or in person. To register for an upcoming session, to schedule a private session for your group, or for further information please contact Lt. Sarah Clark at