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Online Graduate Program Launch Process

5. Launch & Continuous Support (Months 8-12)

(All times are approximate. This timeline represents the best case scenario.)

  • Week 45-52+
    Delivery

    Steps:

    1. Identify who will teach or facilitate the course(s)
    2. Identify start date(s) for the course(s)
    3. Identify a program manager – if desired
    4. Deliver/teach/facilitate the course(s)

    Questions to Consider:

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  • Week 32-52+
    Data Collection

    Questions to Consider:

    Data Entry and Collection

    • Will you collect the following data? If so, how? (career/job data of current students and graduates, student touch/contact data, internship/clinical data, student feedback/satisfaction, voluntary drop reasons, applications/admissions)
    • Ensure students have appropriate attribute and detail codes assigned in the student and finance data systems.
    • If you are using an OPM or non-standard software, how will you migrate data into the central systems?
    • Provide staff with training on appropriate data entry.

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  • Week 45-52+
    Continuous Support

    Steps:

    Student Services:

    1. Request waiver for immunization request
    2. Request waiver for insurance request
    3. Process drops, adds, and withdrawals from courses and programs
    4. Request Y status (confirmation) for cohorts that are not assessed by Purdue University
    5. Request Y status (confirmation) for some cohorts that have 3rd party payment contacts between Purdue and Employer
    6. Add tuition discounts when applicable
    7. Add attributes for special fees
    8. Provide step-by-step instructions on applying to the Graduate school, registering, navigating Blackboard, etc.
    9. Customize letters/invoices for students
    10. Register students as candidates for graduation

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  • Week 32-52+
    Reporting

    Steps:

    1. Scheduled Cognos reports for daily delivery to Wiley
      1. Graduate School New Admit Hold Report (beginning Week 8 of the current term revise the data input to the upcoming term)
      2. Existing Student Hold Report (beginning Week 8 of the current term revise the data input to the upcoming term)
      3. Section Enrollment Reports per program (beginning Week 8 of the current term revise the data input to the upcoming term)
      4. Attribute/Registration Reports per program (beginning Week 12 of the current term revise the data input to the upcoming term)

    Questions to Consider:

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  • Week 49-52+
    Program Review & Changes

    Steps:

    1. Monthly reports and meetings:
      1. Status updates to the department
    2. Four annual meetings to be held one per quarter with faculty, Purdue Online (PO), and 3rd Party Vendors:
      1. Marketing
      2. Operations – current set-up, discuss processes to find efficiencies
      3. PO services – PO resources, awards, and services, that the program can benefit from that they currently do not take advantage of
      4. Strategic – industry overview, share reports that show the history of the program and what is happening in industry (Burning Glass)
      5. Big C and little c conversation

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