Medical Supplies
Includes all general medical and surgical supplies.
Shipping is free, and deliveries are made daily to the West Lafayette campus.
Medline
Sales Representative Contact
Alec Armstrong, Sales Account Manager
aarmstrong@medline.com
309-360-6530
Customer Service Contact
Cindy Hanson, Physician Service Manager
chanson@medline.com
855-294-9618, ext. 6368247
| TASK | DESCRIPTION | FASTEST CONTACT FOR ANSWER |
| Add product to existing order just placed online |
Placed order but forgot something, must phone in |
Customer Service |
|
Returns |
Return an item to Medline within 30 days of purchase | Customer Service |
|
Damage in transit |
Report carrier damage | Customer Service |
|
Place order via phone |
Calling in an order | Customer Service |
|
Backorder status |
Check on backorder, find sub in a Medline manufactured product | Customer Service |
|
Defective Medline product |
Report a defective product | Customer Service |
| Order status | Check the lead time and status of existing order | Customer Service or Medline.com Login |
|
Does Medline carry? |
To see if Medline carries a certain product | Sales Representative |
|
Looking for product suggestion |
Find a part for a product, i.e. inflation bulb for sphygmomanometer | Sales Representative |
|
Price check |
To check the price of a product | Sales Representative |
| Medline.com question | Problem logging on, correct ship to, placing an order, etc. | Sales Representative |
|
Price quote |
To obtain a capital quote | Sales Representative |
| Medline.com login | Forgot username/password/locked out | Medline Helpdesk at 1-800-216-5954 |
- Catalog Orders
- Amazon Business
- Audio/Visual, Camera and Video Equipment
- Cleaning Supplies
- Computers and Supporting Equipment
- Electrical and Lighting Supplies
- HVAC
- Laboratory Supplies and Gases
- Medical Supplies
- Office Supplies
- Plumbing Supplies
- Print Services
- Printers and Supporting Equipment
- Tools, Hardware Supplies, Repair Parts and Equipment