Medical Supplies

Includes all general medical and surgical supplies.

Shipping is free, and deliveries are made daily to the West Lafayette campus.

Bryan Hairston II
bhairston@medline.com
614-530-2904

Paula Labriola
plabriola@medline.com
855-294-9618, ext:6368539

866-804-2636 (Fax)
800-633-5463 (Customer Service)
800-307-8386 (Returns)
800-950-0128 (Quality)

TASK	DESCRIPTION	FASTEST CONTACT FOR ANSWER
Add product to existing order just placed online	Placed order but forgot something, must phone in	Customer Service
Returns	Return an item to Medline within 30 days of purchase	Customer Service
Damage in transit	Report carrier damage	Customer Service
Place order via phone	Calling in an order	Customer Service
Backorder status	Check on backorder, find sub in a Medline manufactured product	Customer Service
Defective Medline product	Report a defective product	Customer Service
Order status	Check the lead time and status of existing order	Customer Service or Medline.com Login
Does Medline carry?	To see if Medline carries a certain product	Sales Representative
Looking for product suggestion	Find a part for a product, i.e. inflation bulb for sphygmomanometer	Sales Representative
Price check	To check the price of a product	Sales Representative
Medline.com question	Problem logging on, correct ship to, placing an order, etc.	Sales Representative
Price quote	To obtain a capital quote	Sales Representative
Medline.com login	Forgot username/password/locked out	Medline Helpdesk at 1-800-216-5954