Hours of Operation
8 a.m.-5 p.m. Monday through Friday
Card Types
Purchasing Cards
For small dollar, non-repetitive transactions within established procurement guidelines, to conduct university business.
Travel Cards
For faculty and staff who travel on official university-related business.
Card Changes
To make changes to an existing card, such as limit increases, name or address change, to close a card, or to report a lost or stolen card – submit a request through Concur.
Card Activation
- Visit CCPortal.jpmorgan.com
- Call 1-866-602-8170
- New Card Activation Instructions
Fiscal Approver Resources
- Card Application Review and Approval QRG
- Card Change Request Review and Approval QRG
- Procurement Dashboard – Only certain members of business offices have access to this. If access is needed for another employee, please email AOIntegratedAnalytics@purdue.edu.
Contacts
Errors, Disputes, Returns, Credits
JP Morgan Chase Purchasing Card Customer Service Department
- Phone: 800-316-6056
- Fax: 847-931-8861
- Hours: 7:00 a.m. to 7:00 p.m. CST
Copy of Charge/Credit Slip
Customer Service Department
- Phone: 800-316-6056 ($5.00 charge)
Report Lost or Stolen Cards
Call JP Morgan Chase at 800-316-6056 and email PCard@purdue.edu.
Travel Cards
Email: tcard@purdue.edu