Transcript Quick Reference Guide

Submitting a Request

The online transcript request system works best with Google Chrome or Mozilla Firefox. The system does not work with the Safari browser.

The online system is available for request by any current or former Purdue University student who has had any attendance in 1968 to the present.

Non-current students will need to register a new account to complete the online access.

Students whose entire attendance is prior to 1968 should submit a paper request.

Transcripts ordered through the system are official Purdue University transcripts. They include the official university seal and the signature of the university registrar. Only transcripts received directly from Purdue University should be considered authentic.

Transcripts may be sent to any person or organization with a valid e-mail or postal address. The online ordering system is available 24/7. Any questions related to transcripts can be addressed by e-mail at transcripts@purdue.edu or phone (765) 494-6165 during normal business hours (Monday-Friday, 8 a.m.-5 p.m. Eastern time, excluding university holidays).

Since electronic documents are easily saved and shared, only one electronic copy may be submitted per order.

If the requestor has multiple recipients, he/she will be required to submit a new request for each recipient.

The requestor can upload attachments during the ordering process.  Attachments must be in the following formats: Word, Excel, .txt, or .pdf. File names should not include commas.

Requestors will receive an e-mail confirming their request after their identity has been verified.

Requestors will be able to monitor the progress of their request online through "View Orders."

Status Notations Delivery Methods

Postal

  • Pending - transcript order has been received and awaits processing
  • Ready to generate/generating - request is being processed
  • Generated - request has been produced/mailed
  • Pending Reg Action - transcript order requires Registrar action
  • Pending Payment - overnight transcript order requires payment; click "Pay Now" button to make payment
  • Cancelled - request has been cancelled
  • Held - financial obligation to the university
  • Expired - transcript order has been completed; any associated attachments have been purged from the system
  • Failed to Generate - a problem occurred while processing the transcript order; contact Registrar to see if the order needs to be placed again

Electronic

  • Pending - transcript order has been received and awaits processing
  • Ready to generate/generating - request is being processed
  • Generated/Notification Sent - request has been processed and ready to view
  • Pending Reg Action - transcript order requires Registrar action
  • Retrieved - recipient has been downloaded transcript
  • Cancelled - request has been cancelled
  • Complete - transcript has been retrieved by the recipient and it, along with any attachments, is no longer available to download
  • Held - financial obligation to the university
  • Expired - transcript was not retrieved by the recipient and it, along with any attachments, is no longer available for download
  • Failed to Generate - a problem occurred while processing the transcript order; contact Registrar to see if the order needs to be placed again

International Certifications

Apostille (International Certifications) can be requested through the online transcript ordering process. If your certification requires a copy of your diploma, a copy will need to be uploaded during the submission process. Please note in the special handling area the country for which the certification is being processed. If you have questions regarding the certification process, refer to the Enrollment Certification page on the Registrar Web site.

Cancelling a Request

The requestor may cancel an order that has not yet been generated.

If the request is canceled before a notification to the recipient has occurred, that notification will not be sent nor will the transcript.

If the request is for an electronic transcript and it is canceled after a notification has been sent to the recipient but before a view of the document has been sent, the request will be canceled and the transcript will not be accessible. The recipient will receive a "Sorry, this order was canceled" view.

If the request is for an electronic transcript and it is canceled after the recipient has viewed the document but before it has been downloaded, the recipient will not be able to download the document. The recipient will receive a "Sorry, this order was canceled" view.

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