Data Collection, Reporting, & Review

Steps:

  1. Decide data to be collected via online registration form.
  2. If pre/post surveys are desired, these will need to be designed as a collaboration between Purdue Online and faculty. (See Questions to Consider)
  3. Dashboards will be available and regularly updated and standard reports will be developed to allow for on-demand reporting of registration, revenue, enrollment, completions, CEUs, etc.
  4. Program review will be conducted on an annual or semi-annual basis in collaboration with faculty. Office of Institutional Research, Assessment, and Effectiveness and Purdue Online will utilize data to suggest program improvements.

Questions to Consider:

  • Will you collect the following data? If so, how? (career/job data of current students and graduates, student feedback/satisfaction, voluntary drop reasons, applications/admissions)
  • What will you gather via the registration form?
  • Will you do pre/post surveys?
    • MOOCs require both pre/post surveys
    • Most other non-credit programs collect post-surveys
  • Collaborate with Purdue Online to maintain dashboards and standard reports that will make available real-time registration, enrollment, and financial reports.
  • Collaborate with Purdue Online to respond to ad hoc data requests from the provost, the president, Indiana Commission for Higher Education, the Board of Trustees, and others.
  • Track reasons for students’ drop-off and withdrawal and generate insights from the data to improve service
  • Analyze survey results and adjust online non-credit programs.
  • How frequently will you perform a program review? (Every ## of offerings, annually/semi-annually)
  • Determine the metrics upon which the program will be evaluated. Consider financial viability and quality of the program.
  • Use analytics to identify improvement opportunities as well as departures from long-term trends.
  • Consider making changes to your program based on available data.
  • Drive continuous improvement through periodic, detailed business reviews with key stakeholders.

Who is Involved:

Office of Institutional Research, Assessment, and Effectiveness (Initiator)
Purdue Online (Initiator)
Faculty (Collaborator)

Process Map:

Process Map

Download the process map