New Hire Frequently Asked Questions

I am a new hire and have not received the Welcome email, who do I contact?

Contact your local Employment (Payroll) Center and they can resend the email to you

What email address is used for the Welcome email?

The same email address used throughout the recruitment process. If you have a new email address, contact your local Employment (Payroll) Center and they can update the email address.

I don’t remember the password I created in the New Hire Wizard, who should I contact?

Contact your local Employment (Payroll) Center and they can assist in creating a new password.

Who do I contact to schedule my I-9 Appointment?

Please contact your local Employment (Payroll) Center to schedule your I-9 Verifier appointment. If their scheduling is already booked, you can contact another Center. Please review Onboarding For New Hires or the List of Acceptable Documents to validate you have the appropriate documentation to bring to the appointment.

I don’t have a Social Security Number; how can I complete my employment verification?

Please contact your Employment (Payroll) Center for assistance.

I have copies of my documentation, is that acceptable?

No. This documentation cannot be a photocopy, a screenshot or only accessible via the individual's phone or iPad. Section 2 of the Form I-9 requires to physically present original and unexpired document(s) from the List of Acceptable Documents in person.

I am a student employee; can my parents send you an email with the required documents attached?

No. Section 2 of the Form I-9 requires to physically present original and unexpired document(s) from the List of Acceptable Documents in person. This documentation cannot be included in an email because photocopies are unallowable.

How will I be notified of my termination, if I do not complete the Form I-9 by the third business day from my hire date?

You (and your supervisor) will receive an email notification from your local Employment (Payroll) Center. If your employee record has been established in SuccessFactors, then your Purdue email will be used; otherwise the email provided during recruitment will be used.

Can I start working, even though I have not scheduled an appointment with the I-9 Verifier?

It is a best practice to complete the Form I-9 by the first day of employment to avoid disruption.

Unfortunately, I did start working and now am unable to provide the required documents by the third business day from my hire date and will be terminated. Will I get paid for the hours worked?

Yes, your email notification outlining the termination includes information about how to report the hours worked. If you did not receive this email, please Contact your local Employment (Payroll) Center and they can assist.

Can I be rehired or apply for another position after being terminated due to non-compliance?

Yes. In the event that you are rehired, you will have to provide proof of documentation before the hiring process begins. You will not be eligible for rehire for six months if you do not complete the Form I-9 again.

Welcome Email Questions

Form I-9 Documentation Questions

Notification Questions

Working Questions

Rehire Questions