Student Office Ambassador

This role is only available for students in West Lafayette

Student Office Ambassadors (SOA) help with the everyday management and function of the ASC in West Lafayette. This is a customer service-driven role helping students, families, and campus partners support holistic academic growth across campus. They maintain the collaborative space, welcome guests, work one on one with staff on office projects, and execute vital organizational tasks. SOAs have the opportunity to inform the campus community about our services, conduct academic skill workshops, and facilitate accountability groups.

Questions about the Student Office Ambassador hiring process may be directed to Gina Zaccagnini at gzaccagn@purdue.edu. 

Why become an SOA?

Application Process 

The application to become a Student Office Ambassador for the 2026-2027 academic year opens on February 1st and will close on Saturday, February 28th at 11:59 PM. 

To apply for the SOA Position, you must submit an online application which will include:

• An updated resume 
• Responses to the following short answer questions:
  • Why do you want to work at the Academic Success Center?
  • What excites you about the Student Office Ambassador position?
  • What skills or experiences do you have that would make you a strong student leader at the ASC?
• Contact information for at least 2 professional references (previous employers, faculty, staff, etc.) 
  • References will receive a short survey to complete via email 

Student Office Ambassador Application

Selection Timeline 

• Submit your online application by 11:59 PM on Saturday, February 28
• If selected, participate in a Group Interview the week of March 8
• If selected, participant in an Individual Interview between March 23 and April 10
• Hiring notifications will be made by April 17, if not earlier. 

Responsibilities

Student Office Ambassadors of the ASC will be responsible for a variety of duties and tasks including:

• Act as the primary receptionist for students/guests to the center
• Provide excellent customer service through a warm welcome and answering any initial questions
• Communicate with professional staff regarding appointment arrivals
• Utilize the BoilerConnect system to book or change appointments and check-in students for the study space, office hours, consultations, workshops, accountability groups and SI sessions
• Maintain the physical ASC Center Space and performing various administrative tasks
• Communicate about ASC services to students, parents, and campus partners in person, on the phone and via email.
• Prepare and facilitate a weekly Accountability Group
• Attend semester training sessions, meetings with supervisor and biweekly staff meetings
• Take initiative and ownership of assigned individual tasks
• Assist ASC staff with various projects as needed