Printers and Supporting Equipment
Supplier: Flex Technology Group (Flex TG)
Purchasing Method Toner and Ink Cartridges: Supplier Punchout Catalog
Purchasing Method for Equipment: Custom Form in Guided Buying
Includes: multifunctional printers, copiers, fax and scanner devices, including supporting toner and ink cartridges.
Customer Service: Request service from Flex TG through email. Technicians are available Monday through Friday.
Important Note: All new MFDs include a cost-per-page maintenance program covering labor, parts, maintenance kits, and toner. Charges are usage-based and billed quarterly. Flex Technology Group will monitor toner levels and automatically ship replacements as needed.
Print Assessments
Departments have the option to request a complimentary evaluation of their current printing and imaging infrastructure to assess the functionality and usability of all devices within the department. Flex Technology Group will analyze the usage of each device, pinpoint the technical and productivity requirements of the department based on the existing document workflow, and explore additional cost-saving opportunities.
View the QRG to learn more about the process.
Requests can be submitted via email. It is strongly recommended that a print assessment be conducted if a department has not previously undergone this process with Flex Technology Group. While assessments are not required for every purchase, they should reflect the current office layout and occupancy or be carried out before an office relocation or after the initiation of remote work.
Purchase Process
- Complete the request questionnaire.
- The request will be automatically sent to Flex Technology Group.
- FTG will respond within 48 hours – if no response is received or there are additional questions, FTG can be contacted by email or phone at 317-803-7499.
- When you are ready to place an order for a device, utilize the quick quote feature in Ariba Guided Buying and enter the quote number you were provided.
Equipment Disposal are to be coordinated with FTG. View the QRG for more information.
- Departments should have Flex Technology Group pick up and remove decommissioned printing and imaging devices for free by submitting the Property Accounting Form in SAP.
- Once approvals are in place, the customer will provide Flex Technology Group with confirmation that the device is ready to be recycled. The property accounting form must be approved and attached to the device or it cannot be removed from campus.
- Flex Technology Group will remove the hard drive from the device on location.
- The department needs to pack the hard drive in either a small box or padded envelope addressed to Purdue Surplus. Put it in campus mail to be delivered to Surplus. After Surplus receives the hard drive, they will destroy it following our IT Electronic Media Disposal Procedure.
Procurement Contact
Suzi Manns | sjmanns@purdue.edu