October 26, 2022

Purdue benefits include support, resources for behavioral health


Purdue University’s benefits include behavioral health services for employees on its West Lafayette, Fort Wayne and Northwest (Hammond and Westville) campuses in support of the behavioral health pillar of the Healthy Boiler Program.   

Courtesy of Anthem, Purdue’s medical plan administrator, LiveHealth Online Psychology and LiveHealth Online Psychiatry are available to benefits-eligible employees and dependents covered on a Purdue health plan. Learn to Live is available to individuals covered on a Purdue health plan. 

“Because our behavioral health is just as important as our physical health, Purdue has a variety of mental health resources, tools and options available to the Purdue community,” said Candace Shaffer, senior director of benefits in Human Resources. “And just like with physical health providers and care, there needs to be a variety of mental health options to choose from in order to select the type of care that best meets each individual’s specific needs. One of the many options Purdue has available is the complete virtual approach of LiveHealth Online Psychology and LiveHealth Online Psychiatry.” 

LiveHealth Online Psychology – LiveHealth Online psychologists and therapists provide talk therapy and do not diagnose patients or write prescriptions. Dependents ages 10 to 17 who are covered on a Purdue health plan can also use LiveHealth Online Psychology for therapy visits. For more information, view these short videos:

LiveHealth Online Psychiatry – LiveHealth Online psychiatrists can prescribe medication (excluding controlled substances) or help manage any medication individuals might be taking for a behavioral health condition. Psychiatrists on LiveHealth Online cannot prescribe controlled substances, including Xanax, Ativan, Valium, Lunesta, Ambien, Methadose, Adderall, Ritalin, Vyvanse and Klonopin. Psychiatrists on LiveHealth Online can prescribe noncontrolled prescription alternatives in many situations. More information on LiveHealth Online mental health options can be found here

Learn to Live – Learn to Live is available via the Anthem portal and offers digital, emotional-wellness tools for individuals covered on a Purdue health plan. To get started, log in to Anthem.com, go to My Health Dashboard, choose Programs and select Emotional Well-being Resources.

Additionally, benefits-eligible employees (including dependents covered on a Purdue health plan) on the West Lafayette, Purdue and Northwest (Hammond and Westville) campuses all have behavioral health services providers specifically available to them.

  • SupportLinc provides behavioral health services to benefits-eligible employees and dependents covered on a Purdue health plan on the West Lafayette campus. To get started using SupportLinc, call 888-881-5462, or log in to the SupportLinc website or eConnect mobile app (available in the App Store and on Google Play) with username purdue. SupportLinc offers confidential and professional support 24 hours a day, seven days a week, 365 days a year at no cost.
  • Bowen Center is the provider of behavioral health services for benefits-eligible employees and their families on the Fort Wayne campus. Call 800-342-5653 for assistance 24 hours a day, seven days a week.
  • New Avenues provides behavioral health services to benefits-eligible employees and their families on the Northwest campuses. A New Avenues care manager is on call 24 hours a day, seven days a week. Call 800-731-6501 or 574-232-2131 for assistance.

Purdue health plan coverage

As a reminder, information on how the Purdue health plans support behavioral health is available: 

Moving forward

The persistent pursuit of healthier communities is the driving force behind the university’s ongoing work to bring behavioral health needs to the forefront. Beyond the Surface, the new call to action to normalize mental health struggles and prioritize mental wellness in the lives of Purdue employees, will help employees learn and grow in their ability to recognize, request and obtain any help they and others need regarding their mental well-being. Look for more from the Beyond the Surface initiative in December.


To assist faculty and staff  

Faculty and staff can review the Mental Health Resources webpage for a variety of available resources.  

To assist students  

Faculty and staff who work with students or have a student at home can direct them to the resources below for behavioral health assistance. Note: United Healthcare Student Resources — medical plan provider for students and graduate students — offers 292 unique mental health providers serving at various locations that are in-network with UHCSR within Tippecanoe County. The list is available here. Additionally, students have access to HealthiestYou, which provides virtual access to mental health care as part of UHCSR’s plan. All services are free for students covered under the UHCSR insurance plan.   

Office of the Dean of Students

Counseling & Psychological Services (CAPS)

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