Healthcare Navigation

Healthcare Navigation, through a partnership with One to One Health – which manages all Center for Healthy Living (CHL) locations – is in place to help individuals find providers, get referrals, answer health plan questions, understand Healthy Boiler programming and more.   

The Healthcare Navigation feature can be accessed via email and phone:

Email: healthcarenavigation@121.health

Phone: Call the Human Resources Service Center at 765-494-2222, option 2. The following options will be offered:

• Option 1 – Benefits information related to eligibility, enrollment, claims issues, vendor
• Option 2 – Clinical assistance related to health plan coverage, help finding healthcare providers or programs, setting up referrals, information regarding the Healthy Boiler Program, etc.
  • Callers will be connected to the healthcare navigator where they can choose to engage via call or text