May 29, 2017

Andrea Battista

Andrea Battista (IT Customer Relations and Process Management): Andrea goes out of her way to find answers and solutions, even when the problem is outside of her direct responsibilities. I know that if I reach out to her there will be some resolution, and she will track down the issue and follow up until I have what I need to move forward. In a system set up to provide customer service through a ticket system, Andrea always takes the more personal approach. She proactively addresses potential issues for our area and sends information that she thinks may be of use. We are very lucky to have her support. -- Amanda Adams (Purdue Dining and Catering)


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