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Here’s one thing you can do to make sure your Purdue student is IT-ready
This holiday season, before you give the gift of a new phone or tablet, give the gift of preparation. All Purdue students should be signed up for BoilerKey self-recovery, and if they’re not give them a friendly reminder. It’s free!
BoilerKey, Purdue’s version of two-factor authentication, protects your student’s digital treasures and Purdue’s. Financial aid information, health data, grades and other sensitive information benefit from two layers of security: something your student knows and something they have.
The “something they have” is the key to the BoilerKey equation. Without their mobile device and the Duo Mobile app (or a hardware token), students are unable to log in to certain important Purdue sites protected by BoilerKey. There are two workarounds that students should set up before they have a problem.
- BoilerKey Self-Recovery
By visiting purdue.edu/boilerkey and clicking “Register for Self-Recovery,” students can register their phone number and receive a text to confirm their credentials. This option can be used when a student gets a new phone and needs to establish a new BoilerKey on it, or if they have problems with the Duo Mobile app.
- BoilerKey Backup Codes
Students can print out a list of 10 one-time use codes and store them securely. These codes can be used in place of a code from the Duo Mobile app or a hardware token. Students can get backup codes by visiting purdue.edu/boilerkey, clicking “Manage,” and then selecting “Obtain List of One-Time Use Backup Codes.” It is important that students securely store this list of codes so that it doesn't’t fall into the wrong hands.
Information Technology at Purdue (ITaP) takes managing student data seriously and BoilerKey is one of many tools we use to keep that data safe. This holiday season, remind your student to sign up for BoilerKey self-recovery and to print out a list of backup codes.
If your student finds themselves with neither their phone number registered nor a list of backup codes, they can call the ITaP Customer Service Center at (765) 494-4000 or email itap@purdue.edu.
For more information about BoilerKey, visit https://www.purdue.edu/securepurdue/identity-access/boilerkey/index.php.