Contact Us

ITaP Web Services can help with ITaP-provided web hosting and related services. If you are looking for general IT help, please contact the ITaP Customer Service Center using or (765) 494-4000 instead.

Standard Support Hours
Monday through Friday (excluding University Holidays)
7:30 a.m. – 5:30 p.m.

Standard Support
Standard support requests for web hosting and related services must be submitted through FootPrints. This can be done by sending an email to FootPrints tickets are handled during our standard support hours.

Reporting Site or Service Outages

  1. Send an email to, which will open a FootPrints ticket.
  2. If this is a production outage, call the ITaP Customer Service Center at 494-4000.
  3. Provide your ticket number to the Customer Service Center and let them know that this is a production outage.