Contact Us

Web Services can help with Purdue-IT-provided web hosting and related services. If you are looking for general IT help, please contact the Purdue IT Service Desk using or (765) 494-4000 instead.

Standard Support Hours

Standard Support

  • Standard support requests for web hosting and related services must be submitted through the ticket system.
  • This can be done by sending an email to
  • Service tickets are handled during our standard support hours.

Reporting Site or Service Outages

  1. Send an email to, which will open a ticket.
  2. If this is a production outage, call the Purdue IT Service Desk at (765) 494-4000.
  3. Provide your ticket number to the Service Desk representative, let them know that this is a production outage, and request that it be escalated to the Web Services on-call.