Contact Us

Standard Support Hours
Monday through Friday (excluding University Holidays)
7:30 a.m. – 5:30 p.m.

Standard Support
Standard support requests must be submitted through FootPrints. This can be done by sending an email to FootPrints tickets are handled during our standard support hours.

Reporting Outages

  1. Send an email to which will open a FootPrints ticket.
  2. If this is a production outage, call the ITaP Customer Service Center at 494-4000.
  3. Provide your ticket number to the Customer Service Center and let them know that this is a production outage.