STAR Testimonials
Taylor May in Purdue Today
‘Purdue Pursuits’: Strategic Training and Resources Program
Terri Griffin
Senior Administrative Coordinator
Facilities Operations Support
Administrative Operations – Operations & Maintenance
"As one of the original team members who helped develop the STAR program, I wanted to take it myself to make sure the process actually worked. I'm happy to report it works! The STAR program has taught me new skills, introduced me to a lot of great people across campus and made my job much easier.
"The biggest lesson I learned is that listening is more than just hearing words. Many of our customers don't know exactly what's broken – they just know something isn't right. STAR helped me learn to listen a little deeper, ask better questions and uncover the real issue. That means I can help solve problems faster and provide better customer service.
"If you're thinking about joining the STAR program, here's my advice: The important part isn't getting a perfect score – it's gaining the knowledge, building relationships and becoming better at what you do."
Michelle Indarjit
Sr. Graduate Program Administrator
Edwardson School of Industrial Engineering
"I joined STAR because I wanted to learn skills to be more efficient at work, and this program did just that! What I learned was effective and simple enough to implement right away, and I was able to connect with like-minded campus staff members."