Healthcare Navigation
Healthcare Navigation, through a partnership with One to One Health – which manages all Center for Healthy Living (CHL) locations – is now in place to help individuals find providers, get referrals, answer health plan questions, understand Healthy Boiler programming and more.
With the launch of Healthcare Navigation, individuals who call the Human Resources Service Center at 765-494-2222 now have two options to choose from when they call:
- Option 1 – Benefits information related to eligibility, enrollment, claims issues, vendor questions, benefit deductions or leaves of absence information
- Option 2 – Clinical assistance related to health plan coverage, help finding healthcare providers or programs, setting up referrals, information regarding the Healthy Boiler Program, etc.
- Callers will be connected to the healthcare navigator where they can choose to engage via call or text