Human Resources

AllOne Health

Purdue has partnered with AllOne Health to provide our Employee Assistance Program (EAP) to benefits-eligible employees on the West Lafayette campus (and their dependents covered on a Purdue health plan), effective January 1, 2025. AllOne Health provides behavioral health and well-being services. All services are free and confidential.

To get started utilizing the services provided by AllOne Health:

  • Call toll-free at 888-981-4692
  • Visit AllOneHealth/DeerOaks to access the member portal.
    • Once on the website, click “sign up” and create an account using your email address and company code: purdue

Purdue University is committed to the overall health and well-being of its employees and their family members and encourages the utilization of this important benefit.

Note: The EAP benefit via AllOne Health covers six confidential short-term counseling visits and is at no cost to benefits-eligible employees and their dependents covered under a Purdue health plan. Additionally, the behavioral health counselors at the Center for Healthy Living (CHL) on Purdue’s West Lafayette campus continue to be available to serve long-term therapy needs.

Individuals who engaged with SupportLinc prior to December 31, 2024, also are able to finish their remaining sessions with a SupportLinc counselor; doing so will not impact the six counseling visits available via AllOne Health in 2025.

You can request assistance 24/7/365 by phone or online:

  • Call toll-free at 888-981-4692
  • Visit AllOneHealth/DeerOaks to access the member portal.
    • Once on the website, click “sign up” and create an account using your email address and company code: purdue
  • Install the Member Portal Mobile App - Learn more about the mobile app here

AllOne Health offers confidential care, and its clinicians have considerable expertise and clinical knowledge. The clinicians are well versed in helping clients of all ages, from young children up to the elderly. Your EAP can assist with many different types of concerns or challenges, including stress, depression, anxiety, workplace difficulties, substance abuse, marital problems, family or parenting conflicts, grief, violence, unhealthy lifestyles and more.

Via AllOne Health you have access to:

  • Member Portal Access 24/7/365
  • Mental Health Sessions
  • Life Coaching Services
  • Work-Life Resources and Referrals
  • Legal Referrals
  • Financial Consultation
  • Personal Assistance
  • Insights Newsletter
  • Whole Health Webinars

AllOne Health offers a variety of ways to access the support you need:

  • In-Moment Counseling Support – Instantly connect to an EAP Clinician by Phone
  • Video Counseling – Schedule a video session
  • Telephonic Sessions – Schedule a telephonic session
  • In-Person Sessions – Meet with a local AllOne Health EAP clinician
  • Text and Chat Options – Available through the Member Portal
Additionally, via the member portal you can:
  • Explore the Online Financial Wellness Center.
  • Enhance your well-being with Self-Care Assessments and Soft Skills Courses.
  • Access a wealth of resources: 1,000+ articles, podcasts, well-being materials and more.
  • Attend free Whole Health Webinars: register for upcoming webinars and watch recorded webinars – new subject material is offered monthly.

The new AllOne Health App offers a smarter, faster way to access AllOne Health anytime, anywhere. The app delivers a powerful mobile experience that puts support in the palm of your hand—making care more immediate, intuitive and accessible than ever before.

Key Features of the AllOne Health App include:

Self-Schedule Virtual Counseling with AllOne Connect: Book confidential virtual counseling sessions directly in the app. For virtual or in-person requests with AllOne Health’s external provider network, please call 888.993.7650 or complete an online form at www.allonehealth.com/deeroaks.

Izzy: Your AI-Powered Mental Health Chatbot

Izzy is more than a chatbot—it’s an always-on, AI-powered guide to mental health support. Built into the AllOne Health App, Izzy provides immediate, personalized care—anytime, anywhere. With Izzy, employees can:

  • Instantly get answers about their EAP benefits
  • Access real-time mental health chat, self-assessments and coping strategies
  • Navigate to the right tools and resources in the app
  • Connect to live, personal support—24/7

By combining advanced AI technology with compassionate care, Izzy makes support more approachable, personalized and immediate for everyone.

Additional Features That Make a Difference

  • On-the-Go Access: Download instantly from the Apple or Google Play Store.
  • Comprehensive Self-Help Tools: iCBT, self-assessments, videos, webinars and articles—all at your fingertips.
  • Live Support, One Tap Away: Real human support is always available.
  • Seamless Sign-Up: Same steps and access code (purdue) as the online portal.
  • Flexible Access, Same Great Care: The app works alongside the member portal so you can choose the platform that fits you best.
QR code for AllOne app
[Scan for App]

Your AllOne Health Member Portal site features

  • Assessments: confidential, short surveys for self-evaluation
  • Discounts via your BenefitHub: find perks and deals on brands you love
  • Internet-based Cognitive Behavioral Therapy (ICBT): a goal-oriented tool to help improve your mental well-being
  • Legal Forms & Worksheets: self-help section that provides access to forms and checklists for personal use
  • Podcasts: listen to short podcasts on a variety of topics
  • Resource Locator: get help finding local resources in your community
  • Soft Skills: confidential, online courses to build skills to help navigate life and work
  • US Calculators: tools to help with financial planning on topics including auto, credit cards, investments, retirement, savings and more
  • Your Benefits: outlines all benefits offered by Purdue via AllOne Health
  • And more

EAP services providers are specific to each campus – all of which offer free, confidential counseling for benefits-eligible employees and dependents covered on a Purdue health plan:

AllOne Health App