Frequently Asked Questions

Click on the tabs below to see information regarding each qualification. If you have more questions, please reach out to one of our staff members. New content.

Scholarhip Questions

What kinds of things will impact my scholarship?

Please see the "Things to Consider" portion of our website for a full list of factors that may impact your scholarship. If one of these things applies to you, it's a good idea to talk with your Purdue Promise Coach. Don't rely on others to tell you about what your requirements are; talk to your coach so you are operating off of correct information.

Does Purdue Promise pay for my textbooks?

Your cost of attendance includes an estimated amount for purchasing books for the year, but how much you actually receive depends on what you've been billed for tuition/fees and room/board. If there's money left over after your bill has been paid, you will receive a refund check to use for educational expenses, such as books.

If I didn't meet the income requirement for Purdue Promise when I started, but I do now, can I qualify for Purdue Promise?

Unfortunately, no. In order to be eligible, you must be a first-time, full-time freshmen starting in the fall.

If I am a 21st Century Scholar transferring to Purdue, will I be eligible to be part of the Purdue Promise program?

Unfortunately, Purdue Promise does not serve transfer students at this time.

Academic Questions

How do I find out who my academic advisor is?

You can find out who your academic advisor is through your myPurdue. You can view more detailed information about advising here

How do I confirm my enrollment?

The Division of Financial Aid (DFA) has detailed instructions on how to confirm your enrollment on their website. Remember, if you don't confirm your enrollment by the stated deadline each semester, you will be dropped from your classes.

How do I find out what books I need to buy for classes?

Purdue has a detailed textbook searching site that allows you to search for the textbooks you need for each class that you are registered for.

How do I know when to register for classes?

Your academic advisor is the best person to talk to about registration, time tickets for when you register, and scheduling questions. For a list of frequently asked questions, please visit http://www.purdue.edu/registrar/ and click on "Registration Information FAQs" on the left hand side.

How do I check my final grades?

You can view your final grades in your myPurdue academics tab in the "grades" section.

What is a hold and how do I know if I have any on my account?

A hold is the University's way of saying that they need you to do something. Some holds don't have negative consequences, while some can prohibit you from registering, graduating, and receiving copies of your transcripts. Click here for more information about holds.

To determine if you have a hold:

  1. Log in to myPurdue.
  2. Select the Financial tab.
  3. Choose "Do I have any Holds?" in the Quick Links menu on the left side.
  4. Select the appropriate academic year from the drop-down menu; submit.
  5. Any current holds will be listed and must be cleared to avoid financial aid or academic delays.

If you have questions or concerns about the following, talk to your Purdue Promise Coach so he/she can help. Often, these topics depend on a number of different circumstances, such as where we are in the semester, your class standing, academic standing, etc.

Financial Aid Questions

How do I know what kinds of financial aid I have?

You'll need to look at your financial aid package to see what types of aid you received. You can view your aid package through your myPurdue.

  1. Log in to myPurdue.
  2. Select the Financial tab.
  3. Choose Award for Aid Year in the Quick Links menu on the left side.
  4. Select the appropriate academic year from the drop-down menu; submit.
  5. Select the Award Overview tab.
How do I pay my bill?

The Office of the Bursar has instructions on how to view and pay your bill in a PowerPoint.

How do I sign up for direct deposit?

The Office of the Bursar has instructions on how to set up direct deposit. We strongly encourage students to sign up for direct deposit to ensure that if they receive a refund check, they receive their funds as quickly and securely as possible.

I have an email saying I need to read an important financial aid message. How do I do that?

To read financial aid messages:

  1. Log in to myPurdue.
  2. Select the Financial tab.
  3. Click Important Messages in the Quick Links menu on the left side.
  4. Follow any instructions listed in the message or reference the information provided.

Visit the Division of Financial Aid's myPurdue Help Page if you have questions about:

  • Accepting or declining financial aid awards
  • Viewing financial aid requirements
  • Reporting private scholarships
  • Your Academic Progress status

You will be able to review detailed instructions for how to handle the issues mentioned above.

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