Shipping FAQs

Q: What is a Form 23?

A: The Form 23 was created by the MMDC Shipping Department to collect the information needed to create a shipping label for your package. This is an internal form and does not get sent to UPS or FedEx with your package. Please lightly tape down the form to your box using scotch tape

Q: What if I need a return label to ship something back to myself?

A: Fill out the Form 23 as normal for your outbound shipment and at the bottom of the form, please tell us that you need a return label created and what address you would like it to come back to

Q: How do I get my own log in for UPS or FedEx?

A: Send an email to and tell us which account you'd like to have set up (or both)

Q: Where do I put my package to ship out?

A: All UPS and FedEx ship outs with the Form 23 attached should be set out with your campus mail

Q: What if I need to ship something on dry ice?

A: Contact the Radiological Environmental Management (REM) department

Q: Do you supply UPS and FedEx boxes/envelopes?

A: Yes, please find our Supply Request Form under the Forms tab

Q: What time do UPS and FedEx pick up at MMDC?

A: FedEx Ground picks up and 4:00pm, FedEx Express picks up at 5:00pm, UPS picks up at 5:00 pm

Q: How do I receive tracking information if I use the Form 23?

A: Select YES for tracking number on the Form 23, we will enter your email address and you will receive an automated message from UPS/FedEx when your package ships.

Q: What if I am shipping a capital asset (inventoried Purdue property) ?

A: A Property off Campus form should be submitted for the asset. With the approval of this form after submission, the declared value for your shipment may be lowered, which will significantly decrease the shipping costs. If it is unclear whether it is a capital asset or not, please contact your business office or the Property Account department at To submit a Property off Campus form, log into the OnePurdue Portal:, Click on Financial Systems, then Property Accounting right below. This will open the Property Account Forms page. Click on the Property off Campus form. A pop up box will appear for you to enter the Business Area (40) for WL and your cost center number. Click create and the form will open up. Complete the form and click submit. Once your form has been submitted and approved, please email a copy of the form to the shipping department at or attach a copy of the form to the shipping paperwork for your package.

Q: How do I put my shipping label on a round mailing tube?


Q: Can I reuse an old box?

A: Yes, as long as all old labels are removed or covered completely. Crossing out an old label with a black marker is not sufficient.

Q: Who can use the Form 23?

A: Purdue employees can use the Form 23. Purdue Students cannot use the Form 23. The Form 23 is for shipping Purdue University work matter only. No personal items are to be shipped using the Form 23.

Q: When do I need to have my DHL package to MMDC?

A: DHL packages need to be to MMDC no later than 1pm to go out the same day.

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