Frequently Asked Questions

SkyWest uses United Express CRJ-200 twin-engine jets with 50 seat passenger capacity. Additional information on the aircraft is available here.  

The new terminal is located directly west of the existing terminal and offers a modern design, passenger information displays, public address system, improved building navigation and ADA compliance. It provides a large waiting room past security, restrooms on both sides of security, self-serve food and beverages post-security and parking adjacent to the building. 

The opening of the new Amelia Earhart Terminal provides capacity and accommodations for larger aircraft and flight operations. New opportunities for an enhanced customer experience and streamlined booking process are additional reasons.

Those traveling on official Purdue business should book through Concur or AAA Corporate Travel, and more information is available in this Quick Reference Guide.  

Personal travel tickets can be purchased through United.com or online travel agencies.

For help during your trip, or with future travel plans, please visit the United Help Center. 

Travelers can select a seat during the reservation process. 

Information about carry-on bags is available on the United website. Related information about checked bags, special items, pre-paying for baggage, and other topics is available by visiting the webpage above and then selecting the appropriate option from the side navigation. 

You can check in 24 hours before your flight. The following check in methods are available: 

Online 

• If you are eligible for online check-in, go to United’s website.    

• Enter your confirmation or eTicket number and last name, or log in using your MileagePlus® account information. 

• Use a printed boarding pass or electronic boarding pass on your mobile device to board the flight. 

On the United app 

• Open the United app. 

• Select check-in and enter your confirmation or eTicket number and last name. 

• Use your electronic boarding pass on your mobile device to board the flight. 

• For international travel, you can also scan your passport using the app. 

At the airport 

• Visit a ticket counter or kiosk to print your bag tags, or for a quicker experience prepay for your bag online and use bag drop shortcut. 

Check-in time limits 

United may require that passenger check in and baggage check occur at least a certain amount of time prior to departure.  

All passengers will go through a standard security check at Purdue/LAF. 

United’s ticket counter is at Terminal 1 at Chicago’s O’Hare International Airport (ORD).  

Terminal 2 is used for most United Express flight , some United flights, and all Air Canada, Alaska Airlines, and JetBlue flights. It has 41 gates on two concourses, lettered E–F.  

For domestic travel booked through United, your checked bags will be transferred automatically to your connecting flight.   

For international itineraries that are booked on a single ticket and with United, baggage will be transferred directly to the final destination. On the return trip, travelers must recheck their bags at the first point of entry into the U.S. where they clear customs.