October 30, 2017

Maintenance work stream deploys, completes Enterprise Asset Management project

Starting today (Oct. 30), maintenance work requests will be submitted, processed and completed through new SAP functionality as the maintenance work stream deploys. This deployment completes the Enterprise Asset Management transformation project.

Similar to the transformed capital request work stream implemented at the beginning of October, streamlined maintenance processes and updated SAP functionality will provide better visibility into work progress, actual cost and completion time while eliminating the dependency on paper-driven processes.

Maintenance technicians will be able to receive and view work orders in the field with iPads. Automatic notifications will update work order statuses, eliminating the need to email or call for progress updates. The Purdue community can submit maintenance repairs and service requests through the Fix It web application. Accessing the application requires a career account and password. To learn more about how to submit requests through the Fix It application, view the Create Notification – Fix It video.

Maintenance departments across campus have been busy training on the new functionality. Dedicated maintenance training and go-live help sources webpages will be helpful resources over the next several weeks. Building deputies also attended a training session and learned how to submit notifications and review, approve and reject notifications.

Although learning the new processes and systems may initially present certain challenges, the new functionality will streamline, simplify, organize and automate EAM processes campus-wide. Patience is appreciated during the adjustment period after go-live.

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