FAQs – FI-AR External Customers Only

• Where do I find the FI-AR External Customer training materials?
• What role(s) do I need for FI-AR-Accounts Receivable?
• How do I use Cognos to find FI-AR Customer Number?
• How do I request setup of a BP Master Data record for a FI-AR External Customer?
• How do I run an FI-AR External Customer Aging Analysis_Report?
• How do I look up a FI-AR External Customer balance?
• How do I locate FI-AR invoice number(s) and credit memos for an departmental External Customer?
• How do I cancel a FI-AR External Customer invoice or duplicate upload?
• How do I add a Purchase Order Number to an FI-AR External Customer Invoice_CM_LateFee?

For other questions, contact us at:  ar@purdue.edu.