Our Values

All Administrative Operations employees are encouraged to review the organization’s values and the behaviors associated with each value. Please see below for more on how to incorporate some of these behaviors into the workplace.

Be Respectful

Demonstrating respect is important for fostering a collaborative work environment. By creating an environment where respect is expected in every interaction, AO demonstrates kindness that fosters stronger relationships, and ultimately drives greater success. Respect can be shown in a multitude of ways in the workplace:

  • Active listening
  • Acknowledge contributions
  • Open communication
  • Punctuality
  • Inclusive collaboration
  • Empathy
  • Appropriate feedback
  • Recognition

Demonstrate Teamwork

Demonstrating teamwork in the workplace is essential for achieving AO’s collective goals. Embracing teamwork can significantly enhance productivity, engagement and success, while bringing together different viewpoints to create a strong sense of unity and shared purpose. Consider the following practices to help create an environment that encourages effective teamwork:

  • Collaborative problem-solving
  • Supporting team goals
  • Respecting diversity
  • Taking initiative
  • Adaptability and flexibility
  • Conflict resolution
  • Celebrating success

Commit to Performance Excellence

Embracing this value means holding ourselves accountable to AO’s guiding principles of safe, reliable and transformative with the highest standards of professionalism and integrity. The following practices are a great way to continue to commit to performance excellence:

  • Setting and achieving goals
  • Continuous learning and development
  • Quality improvement initiatives
  • Feedback and performance reviews
  • Innovative problem-solving
  • Cross-functional collaboration

Values Exercise

An exercise for conceptualizing the importance of values is available to all AO departments. It can help managers refine leadership skills by identifying what’s important to employees. To request this exercise, please submit this online form.