The Brian Lamb School’s New Director of Online Programs Brings Decades of Crisis Communication Experience to The Virtual Classroom
In the high-stakes world of crisis communication, trust is key. Few people understand this as well as Matt Charles, the new online graduate program director in Purdue’s Brian Lamb School of Communication. His career as a crisis communicator has spanned decades – and in that time, he’s collected a lot of stories and learned a thing or two about building trust.