Immediately report campus facility issues

A wide variety of events, including weather events and extreme hot or cold temperatures, can cause facility-related issues across the West Lafayette campus. These issues should be reported immediately.

Critical or time-sensitive facility issues should be communicated by calling either the Work Request Center or the Purdue University Police Dispatch Center, depending on the day and time. Examples of critical or time-sensitive issues include power outages, water leaks or any issue that will cause property damage or loss quickly. 

7:30 a.m. – 4 p.m., Monday through Friday

• Contact the Work Request Center at 765-494-9999.

4 p.m. – 7:30 a.m., Monday through Friday; all times on weekends or when the university is closed

• Contact the Purdue University Police Dispatch Center at 765-494-8221.

Individuals who need to report emergency issues in residence halls or recreational sports facilities should contact the front desk of the facility. A full list of phone numbers for those facilities is available within the Fix It portal. 

Reporting nonemergencies

Any building occupant can submit a nonemergency work order for maintenance and service requests online using Purdue login credentials. Each request will be reviewed by the associated building deputy before being processed. 

Occupants can contact their building deputy if they need help submitting a nonemergency request. Requests are monitored Monday through Friday during normal business hours. 

Backup Building Deputies

If a building deputy is out of the office, building occupants should contact the dispatch center to see if there is a backup deputy for a building. Dispatch can either put the caller in touch with the backup deputy or get ahold of someone else for time-sensitive issues.