WebEx Help (Live Broadcasts Indianapolis)
The Office of Future Engineers uses WebEx for our Livestream Q&A Broadcasts from Purdue in Indianapolis. This section will provide you with information and steps for joining our events on WebEx.
Finding the link to join the event
Shortly after registering for one of our live events, you will receive an email from the Office of Future Engineers confirming the date and time of the event, as well as the link to join the live event. If you are having difficulty finding the email, search for emails from ‘future-engineers-indy@purdue.edu’ and check your Spam folder. If you are still unable to find your registration confirmation email, send us an email at future-engineers-indy@purdue.edu for assistance.
Joining the event
In your email, there will be a link to click to join our live event. This link will take you to a landing page that will redirect to our live event platform a few minutes before the event begins.
You have three options for joining our virtual events: joining via your computer browser, through WebEx computer app, or through the WebEx smartphone app.
For the best experience, we recommend joining from a desktop or laptop computer when possible. Doing so will allow you to join without the need to install any apps or extensions.
Option 1: Joining from a desktop/laptop browser with no software or plug-ins
Step 1: Click on the event link in your event confirmation or reminder email.
Step 2: On the window that opens, there will appear two boxes. Click on the right box that says “Join from your browser”
Step 3: Type in your name and email address, then click on Next.
Step 4: If your browser asks for permission to access your microphone, you need to allow it in order to hear the presenters. Your microphone will not be activated, as attendee microphones AND video are disabled for the event.
Option 2: Joining from a desktop/laptop with the WebEx app
If you haven’t already, download the WebEx app from the website: https://www.webex.com/downloads.html
Step 1: Click on the event link in your event confirmation or reminder email.
Step 2: On the window that opens, click “Open” on the dialog box that pops up asking to open WebEx.
Step 3: If you are already signed into the WebEx app, you should automatically join the event. If you are not yet signed in, you will be asked to provide your name and email address to join.
Option 3: Joining from a smartphone or tablet using the WebEx app
If you haven’t already, download the WebEx app from the App Store (iOS devices) or Google Play (Android devices).
Step 1: Click on the event link in your event confirmation or reminder email.
Step 2: The link should open the WebEx app on your device. If you are not logged into a WebEx account, enter your name and email address and then you will be connected to the event.
Can’t Hear Any Audio?
WebEx might need microphone permission in order to enable presenter audio. Rest assured, your microphone will not be activated at any point during our event, and having a microphone is not required to join. The permission is sometimes required due to the way the app handles audio.
Here is how to ensure the proper devices are selected and WebEx has the necessary permissions:
Virtual Engineering Information Session:
The Office of Future Engineers uses Zoom for our Virtual Engineering Information Sessions. This section will provide you with information and steps for joining our events on Zoom.
Finding the link to join the event
Shortly after registering for one of our live events, you should have received an email from the Office of Future Engineers confirming the date and time of the event, as well as the link to join the live event. If you are having difficulty finding the email, search for emails from ‘future-engineers@purdue.edu’ and check your Spam folder.
If you are still unable to find your registration confirmation email, send us an email at future-engineers@purdue.edu for assistance.
Joining the event
You have three options for joining our virtual events: joining via your computer browser, through Zoom computer app, or through the Zoom smartphone apps.
For the best experience, we recommend joining from a desktop or laptop computer when possible. Doing so will allow you to join without the need to install any apps or extensions.
Option 1: Joining from a desktop/laptop browser with no software or plug-ins
Step 1: Click on the event link in your event confirmation or reminder email.
Step 2: On the window that opens, click “Cancel” if a dialog box pops up asking to open Zoom, then click on “Join from your browser.”
Step 3: Type in your name and email address, then click on Next.
Step 4: If your browser asks for permission to access your microphone, you need to allow it in order to hear the presenters. Your microphone will not be activated, as attendee microphones are disabled for the event.
Option 2: Joining from a desktop/laptop browser with the Zoom app
If you haven’t already, download the Zoom app from the Zoom website: https://zoom.us/support/download?os=android
Step 1: Click on the event link in your event confirmation or reminder email.
Step 2: On the window that opens, click “Open” on the dialog box that pops up asking to open Zoom.
Step 3: If you are already signed into the Zoom app, you should automatically join the event. If you are not yet signed in, you will be asked to provide your name and email address to join.
Option 3: Joining from a smartphone or tablet using the Zoom app
If you haven’t already, download the Zoom app from the App Store (iOS devices) or Google Play (Android devices).
Step 1: Click on the event link in your event confirmation or reminder email.
Step 2: The link should open the Zoom app on your device. If you are not logged into a Zoom account, enter your name and email address and then you will be connected to the event.
Can’t Hear Any Audio?
Zoom needs microphone permission in order to enable presenter audio. Rest assured, your microphone will not be activated at any point during our event, and having a microphone is not required to join. The permission is required due to the way Zoom handles audio.
Here is how to ensure the proper devices are selected and Zoom has the necessary permissions:
Joining from your computer or browser
Ensure Zoom Has Microphone Permissions
Look for a camera icon at the left or right side of the URL bar at the top of your browser.
Click on that icon and ensure that permissions are allowed for purdue-edu.zoom.us
Double-Check Device Settings in Zoom
Ensure that you have the correct speaker device selected in Zoom. If you are in the process of joining the event, click on “Test speaker and microphone”
If you have already joined the event, click on the down arrow next to the Unmute button near the bottom-middle of your screen and select the correct speaker device.
Joining from the Zoom desktop app
After joining the event, click on the down arrow next to the Unmute button near the bottom-middle of your screen and select the correct speaker device.