AffirmedRx prescription pricing tool currently not correct on member portal, app

The AffirmedRx Pulse app and AffirmedRx member portal are not reflecting the correct prescription prices. Purdue Human Resources — Benefits has confirmed the prices paid at the pharmacy are correct but do not match the pricing tool. This is a global issue for AffirmedRx, which is working to correct this as soon as possible. Purdue HR will send out an updated communication once the app and portal are operating as expected.

To check pricing prior to picking up a prescription, call AffirmedRx Member Services at 877-828-1049 or email the Patient Care Advocates at PCA@AffirmedRx.com.

Reminders

For detailed information on medications for employees covered on a Purdue health plan, as well as their dependents covered on a Purdue health plan, register on the AffirmedRx member portal or download the AffirmedRx Pulse app. Note: Only covered dependents under the age of 18 will show in an employee’s profile. Covered dependents over the age of 18 will need to register on the portal or app.

To register:

AffirmedRx member portal

  1. Go to https://affirmedrx.myrxplan.com/login.
  2. Click “Register Now.”
  3. Fill in plan information from ID card, name and contact information.
  • Set up username and password.
  • Click “Create Your Account.”
  • Click “I Agree” to finish.

AffirmedRx Pulse app

  1. Download ARx Pulse app.
  2. Click “Activate Your Account.”
  3. Fill in plan information from ID card, name and contact information.
  4. Set up username and password.
  5. Click “Create Your Account.”
  6. Click “I Agree” to finish.

AffirmedRx offers two options for online mail-order pharmacies — Amazon Pharmacy and Cost Plus Drug Co. Instructions for transferring prescriptions can be found on the AffirmedRx webpage under Mail Order Options.

Individuals can check the full list of in-network pharmacies here.

To learn more about finding prescriptions, as well as the formulary drug list, these resources are available:

AffirmedRx Patient Care Advocates (PCAs) are available to assist individuals in navigating their new Purdue pharmacy benefit.

Contact the PCAs for:

  • Benefits explanations/questions
  • Assistance with prior authorization for prescriptions
  • Issues at the pharmacy
  • Drug price questions
  • Cost savings opportunities

Contact information

Email: PCA@AffirmedRx.com

Member Services: 877-828-1049

Questions

Questions about Purdue’s prescription drug coverage can be directed to the HR Service Center at 765-494-2222 or email hr@purdue.edu.

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