The need for effective communication along with encouraging creativity, innovation, and the importance of knowledge and learning in the 21st century workplace is also described.
- Define the role of effective communication
- Describe common forms of written business communication
- Explain the steps in business writing
- Explain how to effectively use business email
- List the steps for an effective presentation
- Define the use of various visual aids
- Explain how to plan a meeting
- Describe the execution of a meeting
- Explain the importance of creativity in the workplace
- Describe how individuals can develop their creativity
- Explain how organizations can promote innovation
- Define the role of knowledge in the workplace.
- Recommended for all professionals who want to improve their communication and innovation in the workplace.
New Applicants, operations team, 1st level supervisor, leadership, change leaders
Method of Delivery
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