Personal Effectiveness

Provided by: ToolingU

The need for effective communication along with encouraging creativity, innovation, and the importance of knowledge and learning in the 21st century workplace is also described.

Course Objectives:

  • Define the role of effective communication
  • Describe common forms of written business communication
  • Explain the steps in business writing
  • Explain how to effectively use business email
  • List the steps for an effective presentation
  • Define the use of various visual aids
  • Explain how to plan a meeting
  • Describe the execution of a meeting
  • Explain the importance of creativity in the workplace
  • Describe how individuals can develop their creativity
  • Explain how organizations can promote innovation
  • Define the role of knowledge in the workplace.

Recommended Background

  • Recommended for all professionals who want to improve their communication and innovation in the workplace.

Course ID


Skill Focus

Smart People



Employee Type

New Applicants, operations team, 1st level supervisor, leadership, change leaders

Method of Delivery


Estimated Effort

1.5 hrs



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