Managing Conflicts on Projects with Cultural and Emotional Intelligence

Provided by: edX

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Understanding the different social worlds of your program and its project team members and stakeholders will help you create persuasive communications, have a positive impact, and increase understanding among the project team members and stakeholders. CMM will help you become a master of communication and persuasion.

Course Objectives:

  • Social worlds in the context of programs and projects
  • Cultural intelligence and the four steps
  • Emotional intelligence and its five components
  • How to utilize cultural intelligence and emotional intelligence concepts to increase the effectiveness of your program or project management communication
  • How to utilize the CMM tools to diagnose and manage communication problems.

Recommended Background

  • Recommended for incoming and current program managers at all levels.

Course ID

ED150

Skill Focus

Advanced

Instructor(s)

edX

Employee Type

Leadership, Change leaders

Method of Delivery

Online

Estimated Effort

25 hrs

Cost

Contact for Pricing

Certification is paid for $ 199.00 ; Full financial aid available for certification