You will learn about the rhetorical triangle and how to use it to craft persuasive communications. Social media and online collaboration tools require new ways of establishing your presence and generating trust between you and your audience. You will also learn how to create an emotional impact even through text messages and emails.
Course Objectives:
- Explain the rhetorical triad and its use in persuasion
- Establish a compelling and trustworthy presence (ethos)
- Create spoken and written messages with emotional impact to build understanding
- Develop psychological safety within your project team and with stakeholders.
Recommended Background
- Recommended for incoming and current program managers at all levels.
Course ID
ED149
Skill Focus
Smart People
Instructor(s)
University of Maryland, College Park & University System of Maryland
Employee Type
Leadership, Change leaders
Method of Delivery
Digital
Estimated Effort
25 hrs
Cost
Audit Free
Certification is paid for $ 199.00 ; Full financial aid available for certification