In this course, you will learn about the Understanding Triad - know-what, know-how, and know-why. The Understanding Triad aids you in crafting just the right level of explanation for all your audiences. The Understanding Triad will make you a more effective program manager, traditional project manager, agile project manager, or certified scrum master.
- Explain how to craft a clear and effective message
- The Understanding Triad: know-what, know-how, and know-why
- Design feedback so that you can test for understanding by your audience
- Analyze your audience to determine the optimum balance of know-what, know-how, and know-why in your message design.
- Recommended for incoming and current program managers at all levels.
University of Maryland, College Park & University System of Maryland
Leadership, Change leaders
Method of Delivery
Certification is paid for $ 199.00 ; Full financial aid available for certification