Negotiation Skills and Effective Communication

Provided by: edX

Negotiation, by definition, implies the relationship between two or more parties who eventually express opposing interests and demand skills for problem-solving. We start out with the structure of effective communication in a negotiation, with the intention of identifying our opportunity areas, and improving them through active learning mechanisms. You will also learn to identify and manage its irreversible consequences in advance.

Course Objectives:

  • Implement the key negotiation skills and styles to carry out effective negotiations and reach satisfactory agreements
  • Adopt communication techniques that improve relationships and stimulate cooperation between the parties involved
  • Develop critical thinking to manage emotions and resolve conflicts in a constructive way.

Recommended Background

  • Recommended for new and experienced leaders and managers at all levels.

Course ID


Skill Focus

Smart People


Tecnológico de Monterrey

Employee Type

Leadership, Change leaders

Method of Delivery


Estimated Effort

32 hrs


Audit Free

Certification is paid for $ 149.00 ; Full financial aid available for certification