Operations Management

Operations Management helps you to understand the role of OM in a firm and to develop abilities to structure and solve operations related problems. The course will empower you with skills to address important aspects of business operations including capacity, productivity, quality, and supply chain. You will understand how operations in an organization are configured and factors that can potentially drive the complexity of managing such operations. We will also introduce concepts like estimating capacity, identifying bottlenecks, and de-bottlenecking. Throughout the course, you will join us in discussions on productivity improvement methods, development of quality assurance systems and configuration of supply chains.


Course Objectives:

  • Identify an operations system with some known standard configurations
  • Make an assessment of the complexity of an operations system
  • Compute cycle times for operations and estimate capacity of the system
  • Understand the various components of a supply chain and the need to configure them appropriately
  • Identify methods for reducing bullwhip effect in supply chains
  • Understand and relate the concept of Lean Management to one’s own business situation
  • Initiate process & productivity improvement using NVA Analysis
  • Use specific tools and techniques to analyze quality problems
  • Monitor a process using control charts.


Recommended Background

  • Recommended for manufacturing personnel, including technicians, engineers, and managers.
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Course ID

ED097

Skill Focus

Smart Business

Instructor(s)

Indian Institute of Management, Bombay

Employee Type

New applicants, 1st level supervisors, operations teams, leadership

Method of Delivery

Digital

Estimated Effort

20 hrs

Cost

Audit Free


Certification is paid for $ 150.00 ; Full financial aid available for certification