Coursera The success of every organization depends on attracting and retaining customers. Although the marketing concepts for doing so are well established, Online technology has empowered customers, while producing massive amounts of data, revolutionizing the processes through which organizations attract and retain customers.
Course Objectives:
- To identify new opportunities to create value for empowered consumers, develop strategies that yield an advantage over rivals, and develop the data science skills to lead more effectively, allocate resources, and to confront this very challenging environment with confidence.
Recommended Background
- Recommended for new and experienced leaders and managers at all levels
Course ID
CA205
Skill Focus
Advanced
Instructor(s)
Coursera
Employee Type
Leadership, Change leaders, 1st level Supervisor
Method of Delivery
Online
Estimated Effort
10 hrs
Cost
Contact for Pricing
Can audit for free (no certification); Full Financial Aid Available for Certification