Setting Expectations & Assessing Performance Issues

If you don’t know where you are going, any road will take you there. One of the most important roles of a manager is to ensure everyone knows the destination. The most effective managers set expectations and assess their employees’ performance against those expectations, and take a coaching approach to helping them get to the destination.


Course Objectives:

  • To explore how to collaboratively develop expectations with those you lead. To learn how to use "Coaching Algebra" to determine the underlying issues that are impeding performance, and how to respond as a manger-coach.


Recommended Background

  • Recommended for new and experienced leaders and managers at all levels.
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Course ID

CA194

Skill Focus

Smart People

Instructor(s)

University of California, Davis

Employee Type

Leadership, Change leaders, 1st level Supervisor

Method of Delivery

Digital

Estimated Effort

18 hrs

Cost

33.25$/month


Can audit for free (no certification); Full Financial Aid Available for Certification