Coursera The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones.
Course Objectives:
- To explore the personal and behavioral characteristics of an effective negotiator & discuss how empowerment, power, and authority affect the negotiation process and outcome.
Recommended Background
- Recommended for all professionals
Course ID
CA017
Skill Focus
Advanced
Instructor(s)
Coursera
Employee Type
Leadership,Change Leaders, New Applicants, Operations Team, Maintenance, 1st Level Supervisor
Method of Delivery
Online
Estimated Effort
7 hrs
Cost
Contact for Pricing
Can audit for free (no certification); Full Financial Aid Available for Certification