The Art of Negotiation

Provided by: Coursera

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones.

Course Objectives:

  • To explore the personal and behavioral characteristics of an effective negotiator & discuss how empowerment, power, and authority affect the negotiation process and outcome.

Recommended Background

  • Recommended for all professionals

Course ID


Skill Focus

Smart People


University of California, Irvine

Employee Type

Leadership,Change Leaders, New Applicants, Operations Team, Maintenance, 1st Level Supervisor

Method of Delivery


Estimated Effort

7 hrs


$ 49/month

Can audit for free (no certification); Full Financial Aid Available for Certification