Principles of Lean Office

Workshop participants learn lean definitions and techniques and explore the application of Lean techniques in a simulated office. Participants ultimately transform the simulated office in “stages.” At the end of the class, the office has been redesigned to improve customer and employee satisfaction and increase the speed of the order-to-cash cycle.


Course Objectives:

  • Recognize the characteristics and benefits of a Lean office vs. a traditional office environment
  • Categorize value-added vs. non-value-added activities and identify ways to eliminate non-value-added activities
  • Eliminate or manage the “8 wastes” by applying various Lean concepts
  • Apply the principles of Lean to an office environment and experience, first-hand, the results Lean has on quality, cost, delivery and service targets.


Recommended Background

  • Recommended for employees at all levels interested in improving efficiency and effectiveness in an office environment.
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Course ID

99999918

Skill Focus

Smart Business

Instructor(s)

Purdue University MEP

Employee Type

Engineering

Method of Delivery

Face to Face

Estimated Effort

8 hours

Cost

Negotiable