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Identity and Access Management

Account Setup Reset Application Guide

The Account Setup Reset Application grants authorized Purdue IT support staff the ability to issue a career account setup password to an individual so they may set up their Purdue Career Account. Once issued, the setup password is then used by the individual to set up their Purdue Career Account using the Career Account Setup Application.

Instructions for Use

  1. Connect to the Account Tools page located at https://www.purdue.edu/apps/account/Account

  2. In the "Your Account Tools" section, click on the link for the Account Setup Reset (If you do not see this link, you can request access to this tool at The Purdue Account Setup Reset Application)

  3. The initial page will ask for the PUID and Login of the user you are attempting to reset. You'll need to fill in both fields and click on the link that states you have verified the identity of the person you are resetting. Once they are filled in, click on Continue.



  4. The next screen will provide you a change to confirm the user that you are reseting. If the user displayed is not the user you want to reset, click on Cancel and start over - otherwise, click on Reset User.



  5. The system will now display the new career account setup password and the date/time this new password will expire. You will need to give this information to the person who needs the password reset. Tell them to visit the website https://www.purdue.edu/apps/account/AccountSetup. There the user will need to enter their PUID, DOB and this account setup password on the main screen. After passing that screen, they are presented with a page in which to reset their career account password.

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