This class describes the flow of products and information in a supply chain and explains the importance of customer service.
Course Objectives:
- Define supply chain
- Describe the history of supply chains
- Define supply chain management
- Describe how companies best relate to one another in supply chains
- Identify common resources that flow in a supply chain
- Describe the products best distributed through a responsive supply chain
- Describe the products best distributed through an efficient supply chain
- Describe the benefits of long-term suppliers
- Define forecasting
- Describe the characteristics of just-in-time production
- Describe common factors that impact value
- Identify the importance of customer service
- Describe how supply chain management impacts customer retention.
Recommended Background
- Recommended for individuals in supply chain, purchasing and procurement, sales, and logistics.
Course ID
TU096
Skill Focus
Beginner
Instructor(s)
Tooling U - SME
Employee Type
Leadership, Change Leaders, 1st Level Supervisor
Method of Delivery
Online
Estimated Effort
2 hrs
Cost
Contact for Price
Contact ToolingU for Course Program Details.