Management Tools: Product and Process Design

This class covers lean tools for managing product and process design.

Course Objectives:

  • Describe the parts of Toyota's house of quality
  • Describe concurrent engineering
  • Describe quality function deployment
  • Describe the product life cycle
  • Describe design for manufacture
  • Distinguish between design for assembly and design for environment
  • Describe a kaizen event
  • Describe assessment tools for kaizen events
  • Describe planning tools for kaizen events
  • Describe poka yokes
  • Describe poka yoke applications and devices
  • Describe jidoka
  • Describe kanban
  • Describe heijunka
  • Describe single minute exchange of dies
  • Describe one piece flow
  • Describe cellular flow
  • Describe supplier development
  • Describe cross docking
  • Describe ISO and other quality standards.

Recommended Background

  • Recommended for manufacturing personnel at all levels
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Course ID


Skill Focus

Smart Business



Employee Type

New Applicants,1st level Supervisors, Operations teams, Leadership, Change leaders

Method of Delivery


Estimated Effort

3 hrs



If you are in WHIN region, contact your HR for a coupon code