Managing the Diverse Workplace

Provided by: ToolingU

This class describes the issues surrounding diversity in the modern workplace, as well as describing some employer responsibilities in regards to diversity management. Includes an Interactive Lab.

Course Objectives:

  • Identify what makes a diverse workforce
  • Explain how diversity reflects changes in customers and the marketplace
  • Define gender, race, and age
  • Define culture, disabilities, and sexual preference
  • Explain the benefits of diversity
  • Explain how to handle prejudice in the workplace
  • Explain how to deal with the challenges of diversity
  • Distinguish between prejudice and pigeonholing
  • Describe the challenges of working with different age groups
  • Describe the challenges of working with both genders
  • Describe the challenges of working with different cultures
  • Describe how to work with people with disabilities
  • Explain how companies encourage diversity
  • Describe the laws regarding diversity.

Recommended Background

  • Recommended for change agents, supervisors, managers, executives, and others who want to improve their leadership and change management skills.

Course ID


Skill Focus

Smart People



Employee Type

Leadership, Change leaders

Method of Delivery


Estimated Effort

2 hrs



If you are in WHIN region, contact your HR for a coupon code