Introduces the philosophical background, historical development, fundamental concepts, operating fundamentals, and the organizational rationale for the implementation of lean and quality disciplines in logistics. The course also applies to the application of lean and quality disciplines and concepts to supply chain industries. The use and implementation of lean and quality disciplines has generally resulted in the ability of an enterprise to develop a work environment that promotes continuous improvement, implements standard operating procedures, eliminates waste, reduces operating cost, improves quality, and achieves measurable improvement in customer satisfaction.
- Demonstrate knowledge of the philosophical and historical development of quality and lean concepts
- Make comparisons of conventional operating concepts and philosophies in logistics and supply chain industries to lean
- Demonstrate an understanding of the basic terms, disciplines, and concepts of quality and lean
- Demonstrate the ability to define, develop, and illustrate the disciplines of value stream mapping
- Identify the sources and types of waste-streams in a supply chain
- Define and identify the differences between value-added and non-value activities
- Identify and explain the major advantages of quality and lean over conventional operating methods
- Explain the principles of pull systems
- Define methodologies required to achieve continuous improvement
- Define the importance and need for making a commitment to achieve the implementation of quality and lean disciplines
- Develop concepts and processes that allow supply chains the ability to remain competitive in global markets.
Method of Delivery
Online or In-Person