Purdue Veterinary Hospital: A message for our clients

Friday, March 20, 2020

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Purdue Veterinary Medicine's Continuum Sculpture

Our team is committed to providing the highest quality of care for all our clients and patients.  In the face of the global COVID-19 pandemic we are taking additional precautionary measures to support social distancing while providing medically necessary, urgent and emergency patient care. 

The Purdue Veterinary Hospital is intent on remain open for those animal patients most in need and will continue to receive medically necessary, urgent and emergency cases.  As our team of veterinarians, veterinary nurses and staff continually work to identify and appropriately manage these cases, they will be reaching out to clients with appointments for elective procedures to reschedule those for a later date. 

In addition, to help ensure Purdue’s clinicians and staff can safely continue to deliver care to animals, clients will not be permitted to accompany their pet into the Veterinary Hospital.  Effective Friday, March 20, only hospital personnel, including veterinarians, veterinary nurses, clinical students and staff, will be allowed inside all areas of the Small and Large Animal Hospital facilities.  Exceptions will be made for emergency cases and difficult end of life decisions.

To facilitate these measures, we will provide car-side service to our clients, and utilize phone or digital technology to stay connected with them regarding the care of their animals.

What you should do when you bring your animal to the Hospital:

Call the appropriate reception area (Small or Large Animal Hospital) when you arrive at the parking area. Provide your name, your animal’s name, and the specific service you are seeing. A member of the veterinary team will come to the parking lot to bring your animal into the building for evaluation. The medical team caring for your animal will stay connected with you via phone or other digital technology.

Small Animal Receptionist
Large Animal Receptionist

Though the Hospital plans to maintain a level of urgent and emergency services, it is possible that in the future we will have to enact further restrictions to help maintain the health of our community as we continue providing quality care to our patients. We will update this web-page as additional changes become necessary.

We recognize that these actions may cause inconvenience and distress for some of our clients. We are committed to being a resource for our community during this challenging time and appreciate your understanding.

Also see:

Writer(s): Dr. Ellen Lowery, Hospital Director | pvmnews@purdue.edu

Purdue University College of Veterinary Medicine, 625 Harrison Street, West Lafayette, IN 47907, (765) 494-7607

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